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Services

Visual verification

At the moment of the alarm, the operator sees your cameras live. That way they know immediately whether there is a real threat.

How it works

  1. An alarm signal comes in

    The panel sends the event to the centre, as always.

  2. The operator opens your cameras

    They connect remotely to your recorder and see the site live.

  3. They assess what is happening

    They see whether there is a real threat or a false alarm.

  4. They act accordingly

    They call you with an accurate picture of the situation and, when needed, notify the authorities.

What you need

  • An installed alarm system, connected to our centre
  • Camera system (CCTV) with a recorder connected to the internet
  • Your approval, as owner of the site
  • Your installer's settings on the recorder

Compatible camera systems

Connection via cloud (P2P)

The simplest connection, with no router settings.

Connection via RTSP

For recorders and cameras from other manufacturers, with a direct connection to the video stream.

Double security: the alarm says something happened, the video shows what happened. The operator doesn't have to guess.

Do you want visual verification?

Tell us which camera system you have and we will tell you how it connects.